Join Aztec Tents, a premier global manufacturer of tents and tent related accessories, in celebrating a significant milestone for their E-Commerce platform, Tentpros.com. Launched late 2017, in an effort to improve multiple facets of the online tent accessory and replacement part ordering experience, Tentpros.com has recently shipped it’s 2,000th order!
The ecommerce platform was designed with transparency at the forefront, as it displays how much money a customer saves when purchasing a product through Tentpros.com vs a leading retailer. On top of that, customers can take advantage of special offers and monthly discounts. The Aztec sales team understands what a couple extra dollars means to rental companies, just like they understand the situations and potential issues that rental companies face at any given moment. They take pride in ensuring their customers are stocked and prepared for success, often with the help of Tentpros.com. Aztec RAMS (Regional Account Managers) utilize it daily to check on product inventory, to show clients what specific tent parts look like, and to forward links for item descriptions and online purchasing.
Tentpros.com plays a crucial role in helping the sales team fulfill the needs of customers by being available 24/7. In fact, nearly 70% of all Tentpros.com orders are placed outside of the typical, nine to five, business hours! Customer relationships will always be paramount in the tenting industry, but having an easily accessible solution with such a wealth of information has proven to be a game changer.
Since December of 2017, Tentpros.com has successfully shipped over 2000 orders with an average fulfillment time of only 2.5 hours to more than 1,200 customers across the US. The site also owns an impressive 25% returning customer rate and contains a vast inventory of 400+ parts and products.